Effective Date: September 10, 2026
Global Vision Solar (“Global Vision Solar”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use our website globalvisionsolar.com, submit an enquiry, request a quotation, contact us, or use our products and services.
By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.
We may collect personal and other information when you interact with our website or services.
1.1 INFORMATION YOU PROVIDE
When you submit an enquiry, request a quotation, request a site survey, contact us, or apply for our services, we may collect information including:
• Full name
• Mobile or telephone number
• Email address
• City or district
• Monthly electricity bill information
• Property type
• Solar system requirements
• Additional messages or enquiries
• Installation or site-related information
• Information required for subsidy or net-metering assistance
• Information required for installation, maintenance, warranty, or service requests
The information requested may vary depending on the service you are interested in.
Our website’s quotation form currently requests information such as your full name, phone number, email address, city/district, monthly electricity bill, property type, and an optional message.
1.2 INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain technical information may be automatically collected, including:
• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referring website
• General website usage information
• Technical and diagnostic information
This information may be used to maintain website security, improve website performance, analyse usage, and troubleshoot technical problems.
We may use the information we collect for the following purposes:
• Responding to enquiries
• Providing quotations and proposals
• Contacting you regarding your enquiry
• Scheduling site visits and surveys
• Preparing solar system designs and recommendations
• Providing solar installation services
• Providing maintenance and AMC services
• Providing information about solar products and services
• Assisting with government subsidy applications
• Assisting with net-metering procedures
• Processing service and warranty requests
• Providing customer support
• Communicating important information about your project or service
• Improving our website and services
• Maintaining website security
• Preventing fraud, misuse, or unauthorised activity
• Complying with applicable laws and regulatory requirements
When you submit your contact information through our website, you agree that we may contact you regarding your enquiry or requested service.
We may communicate with you through:
• Telephone calls
• SMS
• WhatsApp
• Email
• Other communication methods that you have provided or authorised
For example, when you request a solar quotation, we may use the telephone number or email address you provide to discuss your requirements and provide a quotation.
If you request assistance with government subsidy schemes, net-metering, electricity connection procedures, or other government-related services, we may need to collect and share information and documents required for those processes.
Depending on the service, information may be provided to or processed through relevant:
• Government departments
• Electricity distribution authorities
• Regulatory authorities
• Subsidy portals
• Financial institutions
• Authorised service providers
The processing of information by such third parties may be governed by their own privacy policies and applicable laws.
We do not sell or rent your personal information to third parties.
We may share your information where reasonably necessary with:
SERVICE PROVIDERS
We may use third-party providers for:
• Website hosting
• Website maintenance
• Communication services
• CRM systems
• Customer support
• Analytics
• IT and security services
SOLAR AND INSTALLATION PARTNERS
Information may be shared with authorised employees, contractors, installation personnel, manufacturers, suppliers, or service partners where necessary to provide the requested service.
GOVERNMENT AND REGULATORY AUTHORITIES
Information may be shared with relevant government departments, electricity authorities, subsidy authorities, or regulatory bodies when required to provide a requested service or comply with applicable law.
FINANCIAL AND FINANCING PARTNERS
If you request financing assistance, relevant information may be shared with banks, NBFCs, or other financing institutions for processing your request.
LEGAL REQUIREMENTS
We may disclose information where required or permitted by applicable law, court order, governmental authority, regulatory requirement, or lawful request.
Our website may use cookies and similar technologies to:
• Maintain website functionality
• Improve user experience
• Understand website traffic
• Analyse website performance
• Improve our services
• Maintain security
Cookies are small files stored on your device by your browser.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Our website may contain links to third-party websites, platforms, government portals, social media platforms, financing providers, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
You should review the privacy policy and terms of any third-party website before providing personal information.
We take reasonable technical and organisational measures to protect your personal information against:
• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We may retain your personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information may be retained for purposes including:
• Providing requested services
• Maintaining customer records
• Warranty and service support
• AMC and maintenance records
• Accounting and financial records
• Legal and regulatory compliance
• Resolving disputes
• Enforcing contractual rights
When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
Subject to applicable law, you may have the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where legally permitted
• Withdraw consent where processing is based on consent
• Ask questions about how your information is processed
• Opt out of certain promotional communications
Some information may need to be retained where required by law or where necessary to fulfil contractual, warranty, accounting, or regulatory obligations.
Our website and services are intended for customers seeking solar products and related services.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
We may update this Privacy Policy from time to time to reflect:
• Changes to our services
• Changes to our business practices
• Changes in technology
• Changes in applicable laws or regulations
When we update this Privacy Policy, we will publish the revised version on our website and update the effective date.
You are encouraged to review this Privacy Policy periodically.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Global Vision Solar
Email: info@globalvisionsolar.com
Phone: +91 818 999 999 7
Website: globalvisionsolar.com
Last Updated: September 10, 2026